November 2009 Table of Contents

Features

6Breaking Ground: Being Worth It
It takes courage to stand aside and let others play the price game. The rewards of that choice are better customers, happier employees, and higher profits.
8Cover Story: Being Versatile
Diverse terrain provides challenges and diverse services provide stability for a progressive installation firm in Kamloops, B.C.
12Basic Training: The Handiest Tools
Here are ten devices every installer should carry to the jobsite. How about others? Which tools and gadgets do you consider essential?
14Overheard Online: Pushing Up
Installation professionals explore possible reasons for soil rising in a mound system using plastic drainfield chambers
20Rules and Regs: Virginia Passes Tougher Onsite System Regulations
22Machine Matters: Basics or Bells and Whistles?
Contractors can save money by limiting skid-steer options, but going too far may compromise long-term machine productivity
24System Profile: Fire in the Hole
Incinerating toilets and aerobic treatment units enable a contractor to install nonconforming repairs in northwestern Washington State

26Industry News: Industry News
Bio-Microbics Receives Exporter of the Year Award
28Association News: Association News
News; Training & Education