Got a few minutes between appointments for septic system work? Is your smartphone or tablet handy on the road, or are you sitting near your desktop computer in the office? Then we have a bonus for you – additional Onsite Installer content is available online. Find more of the latest wastewater industry news – from product releases to videos and podcasts to my editor’s blog – at www.onsiteinstaller.com. Here’s just a sampling of the latest content you can find online:
SEPTIC SYSTEM EDUCATION GROWS BUSINESS
Just ask Jerry Scarborough, owner of Hall’s Septic Service, in Street, Md., and he’ll tell you continuing education is the key to growing your small business in the wastewater industry. Scarborough shares his tips and advice for obtaining training that will help you stand out as a service provider … and how you can share what you’ve learned, and in so doing, build your business. Scarborough has developed and presented his Septic 101 course for homebuyers and real estate agents countless times, building good will and showcasing his expertise.
7 TIPS FOR STARTUP BUSINESS OWNERS
If you’re starting an onsite installing business from scratch, take a moment to learn a few things from someone who’s been there and done that. Kim K. Lewis, chairman and CEO of LiquiForce Services in Kingsville, Ontario, Canada, shares tips from 25 years spent in the sewer rehabilitation industry. Among the important reminders about small business success are: Everyone in our business is a salesperson; spend ample time planning for the future; your word is your promise; and business is not about technology … it’s about people.
EDITOR’S BLOG: ARE YOUR CUSTOMERS LISTENING?
After you install a new onsite system and you’re explaining its limitations to the homeowners, do you ever wonder how well they’re is listening? The customers are often city folk who are used to the bottomless pit of wastewater that is the sewer system. They think nothing of inviting 100 guests over for a backyard party where toilets in all four bathrooms are receiving flush after flush. I share an example of one newer neighborhood with multiple failing septic systems, and talk about the importance of homeowner education for the installer.
TROUBLESHOOTING: EXCESSIVE CORROSION AROUND THE OUTLET BAFFLE
Onsite Installer’s Basic Training writer Jim Anderson explains a problem being uncovered in tanks across the country: eroding concrete. Hydrogen sulfide gas, heavier than air, has a tendency to settle to the lowest part in the tank over the top of the effluent. It combines with water vapor to form sulfuric acid, which, over time, eats away at concrete at the surface of the liquid in the tank, breaking down the concrete and the baffle. Jim shares solutions.
Check these out at www.onsiteinstaller.com/ec/2013/June.
