GPS Insight Offers Scaled-Down Tracking Software Geared Toward Service Business Fleets

GPS Insight Offers Scaled-Down Tracking Software Geared Toward Service Business Fleets
Jen Gillham, center, regional sales manager with GPS Insight, and Brie Ann Gaylord, right, the company’s marketing events coordinator, explain features offered with the Standard Edition fleet and asset tracking software to a WWETT 2015 attendee. (Photo by Craig Mandli)

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Standard Edition fleet and asset tracking software from GPS Insight gives service businesses complete visibility into mobile operations to reduce costs and drive efficiencies, according to Jen Gillham, regional sales manager with GPS Insight.

Geared toward smaller fleets of one to 25 units, it tracks anything from service trucks to excavation equipment, providing customizable software that allows business managers to gather information in a variety of ways. The 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show allowed GPS Insight personnel to share just how their product fits across several industry sectors.

“Providing these options is all about keeping up with the industry trends,” Gillham says. “The Standard Edition is perfect for the mom-and-pop shops on a tight budget. It’s a pretty minimal up-front investment.”

The Standard Edition allows service providers to track crews, heavy equipment, rentals and other assets. With real-time monitoring, management can see all fleet activity and easily dispatch vehicles. Crews are kept safe by monitoring driving habits and hours worked, as well as quick emergency response. It is Web-based and can be accessed from any mobile device.

“The program can keep track of every stop, proving when, where and how long technicians are on site,” says Gillham. “It really provides a lot of oversight very easily.”

During an event, dispatchers can instantly determine the closest truck to a particular location and send directions to the driver via email, SMS text message, or to a Garmin navigation device. If a customer wants to know when a technician will arrive, the manager can provide a quick, accurate answer. Detailed vehicle history data can verify that technician visits a particular location. The software allows users to go back as far as needed to look up the history of a specific vehicle’s location and activity data, which could help refute any claims and prove job completion.

“Not only will companies like these features, their customers will, too,” says Gillham. “There’s no more ‘We think the tech will be arriving between 8 and 11.’ The manager can locate the truck, determine where the tech is in their workload for the day, and provide the customer a more accurate estimate.”

For the cost-conscious, eliminating excess idling and speeding, and identifying unauthorized vehicle usage can reduce monthly fuel costs. The routing function proactively assigns the shortest/fastest route. Owners can analyze historical routes to determine unnecessary trips and coach staff members to become more efficient. Fuel card reports are also available to flag non-fuel or fraudulent fuel purchases.

To aid in stolen equipment recovery, management is immediately alerted when vehicles or rental equipment are moving where or when they shouldn’t. Real-time mapping allows managers to report the location to the authorities. Around-the-clock technical support is also available to users.

Gillham saw the WWETT Show as the perfect opportunity to get GPS Insight in front of the company’s target market – service providers. The main goal was to let companies, regardless of size, know there is a GPS program available that will suit them. The company’s Pro Edition is geared toward fleets of more than 25 units, while the Enterprise Edition is aimed at large companies and municipalities that have in excess of 350 units.

“We’re trying to wave our flag to let these people know that they have options,” says Gillham. “That’s why a show like this is so perfect for us. We want these companies to know that keeping tight track of assets is important, regardless of how big you are.” 866/477-4321;


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