Ward Brothers Are All In for Customer Service

See how a can-do attitude and maintaining flexibility to provide value-added customer service have sustained Ward Brothers LLC, through many economic ups and downs. Family company owners Nick and Nathan Ward oversee an experienced, cross-trained crew that has installed septic systems around Greensboro, N.C., for 40 years.

For the most part, Ward Brothers installs traditional septic systems … but don’t make the mistake of thinking they ignore advanced technology. Quite the contrary; the old-line contractor is always willing to try new things. If it’s in the ground they’ll maintain it, and that includes systems that use drip irrigation and LPP. They also do commercial systems.

North Carolina is blessed with good soil structure, which means customers can often rely on the tried and true. That makes for predictably well-functioning septic systems in most cases.

“We see a few engineered systems. In our area of North Carolina we have a lot of good soils,” Nick Ward says. “We have so much good soil that unless people have a lake lot, which is harder to find and obviously environmentally sensitive, it’s easier and cheaper for buyers to find a piece of property that can accept a conventional septic system.”

Read the full story.


Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.