Entries Tagged Small Business

The phrase “pain at the pump” has become almost a mantra for everyone in the 21st century, with gasoline and diesel prices...

Occasionally I talk to onsite installing professionals who say they’ve come out from the cab of their trusty earth mover and bought...

Kathryn “Kitt” Farrell-Poe, Ph.D., liked the idea of being the only woman in the agricultural engineering course at the University of Nebraska-Lincoln. On...

Many business owners and managers wonder how to keep employees motivated. They say, “I want employees excited to come to work; we...

It doesn’t matter what type of business you’re in; people will call you with problems, looking for solutions. Your top marketing person...

Excellent customer service is the key to operating any type of business. We all know that to be truly successful, we must...

In April, the Oregon Waste Water Association held its annual conference and as the conference chair I had several opportunities to address...

As the owner of a 25-year-old business, I’ve learned the ins and outs of growing a company from the bottom up. Here...

If you’ve ever been to a Disney amusement park, it’s an experience you won’t soon forget. The staff, or cast members as...

An old adage says, “If you’re not growing, you’re dying.” Growing a business in a down economy is challenging, and onsite installers...

Last time, we discussed growing a business in a tough economy by focusing on two unique assets that every small business has...

To Jamie Miller, the inconvenience of responding to an after-hours call is an opportunity for growth. Delivering whatever service is needed...

Todd and Sheilagh Collins have been in the onsite industry for about a decade, and are now the proud new owners of...

I was not raised or born into the onsite industry. I come from a customer service and a teaching background, but I’ve...