Long-term relationships are as important to Kim Walker as building flawless onsite systems. On every job site and in every customer contact, Walker’s goal is to establish and nourish connections. He knows relationships bring future installation, maintenance, management and pumping work to his business in southeastern Idaho. Walker and his wife Melanie own Trenchmen Excavating and Construction LLC, in Rexburg. He conducts more than 70 percent of his installation and excavating business directly with the landowner. “Individual homeowner connections are at least as important as relationships with commercial builders,” Walker says. “That’s because a builder’s job is once and done,
