Earlier this year, I was catching up with an installer and talking about business prospects as winter gave way to spring. He reported that new customer calls were coming in daily and he was already booking dates into mid-2022. We reminisced about a time not that long ago when contractors waited by the phone for a new project to come along. We both marveled at the economic turnaround.
It’s often said that a good problem to have is too many customers. This is especially true for the small businesses that make up the installer community. A backlog of work ensures confidence
