Business

Listening is a crucial skill for anyone who works in a customer-facing position. This is true for receptionists, it’s true for sales...

If the COVID-19 pandemic has taught us anything, it’s that none of us can predict what tomorrow will bring. Lockdowns, economic unrest,...

Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...

Hiring is one of the biggest pain points for onsite companies.How do you find someone who takes the job as seriously as...

Entry 422736Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the...

No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...

We often spend more time with our work family than our real family. I use the word “family” because we end up...

The internet empowers small businesses to compete, communicate and collaborate like never before. Sadly, there are also some significant downsides, not least...

Business insurance is a complicated subject for even veteran business owners. Its complexity gets exacerbated because we don’t trade in it every...

It used to be that the only advertising methods for septic services businesses were local newspaper slots, radio commercials, or, if you...

Business valuations are an important tool for owners of privately held companies. For example, if you are doing sophisticated tax planning, buying-out...

For small-business owners, there are obvious advantages to providing decent employee health benefits; those advantages include improved employee morale, potentially fewer sick...

Knowing who to add to your team can be a challenge in the best of circumstances, but when the talent pool is...

As a new year dawns, many small business owners are making plans, adjusting strategies, and resolving to be as productive and as...

What’s the best way to make an informed, analytical decision about the future of your business — whether it’s to open a...

In my previous article, I explored the SWOT analysis grid, a widely used business tool that helps entrepreneurs make big decisions in...

The Greek philosopher Heraclitus once observed that the only thing that is constant is change. That’s particularly true in today’s business world,...