Small Business Articles

Steve Huff is president of Steve Huff Plumbing in Kingsport, Tennessee, a company built on customer satisfaction. Founded in 1975, Huff was...

Small businesses need capital to grow; for any business to thrive, there are expenses that need to be paid, whether in the...

I’ve traveled to the Water & Wastewater Equipment, Treatment & Transport Show (formerly the Pumper & Cleaner Expo) for more than a...

If your business is booming and you need to add staff, or you’ve had an employee resign, you face the challenge of...

Robb Barnes, owner of King’s Pumping Service in Dallas, Oregon, was a teacher (biology and health) and customer service manager before entering...

Before Jon and Cheri Errico became sole owners of A & C Septic Services in 2011, Jon had five years of experience as a...

The education courses at the Water & Wastewater Equipment, Treatment & Transport Show may not be the most exciting part of the...

All businesses need to take reasonable efforts to ensure the safety and physical well-being of their employees, but maintaining high standards of...

As a business consultant, I see lots of financial reports. Most of them have a few “slinky knots” in them … accounts...

The NFL has 32 teams, not groups. Teams. All teams are groups, but not all groups are teams. Calling a group a...

Perhaps my favorite (and most productive) consulting activity is to go on a ride-along. I hop in the truck, or work alongside...

Greg Mayfield, owner of Southern Water and Soil in Zephyrhills, Florida, knows the best customer is an educated customer.Attempting to avoid a...

“Ellen, call me. My team wants to know why we are changing everything. Why we are moving to a new pricing plan....

As an employer, it is important for you to give your team members time off. They need some extended break periods to...