Small Business Articles

Leverage the knowledge of others to enhance strategy and inspiration for your own initiatives

Rather than fear AI, service businesses can embrace its most useful features to enhance customer service

If you feel like an imposter at work, it’s time to reframe your mindset

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

Not everyone on your team has to come in as an expert tradesperson with a ton of prior experience. Focus on hiring quality candidates above all else.

DCR Magazine wants to tell your story

It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so

Determining who exerts influence and commands respect is key to creating great teams

Working to eliminate every error is both impractical and unwise, so high-reliability work teams operate so that errors and surprises don’t disable them

Keeping customer satisfaction foremost in your goal-setting is the wisest approach

Make your vacation a time of actual refreshment. Both your business and your mental health will be better off because of it.

It’s easy to get distracted by new attention-getting tactics and forget about the tried and true methods that still effectively draw in customers