As the year winds down and the holidays approach, most business owners in the trades — such as plumbing, HVAC or septic...
Entries Tagged Business Ownership
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12 Drama-Free Ideas for Holding People Accountable
Most of us have been there. A deadline whooshes by, a teammate consistently shows up late, or someone just isn’t pulling their...
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Navigating Tariffs: A Survival Guide for Contractors
The tariff wars that are affecting the world economy are having an impact on contractors everywhere.The ongoing uncertainty is pushing up prices...
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Chatbot Chimes in During This Installer’s Busy Moments
Kim Littlefield, co-owner of Complete Septic Services with her husband John in Isle La Motte, Vermont, prides herself on answering the company...
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How to Clearly Communicate Your Brand Vision to Your Creative Team
As a business owner, you understand the value of effective marketing and advertising to your business. However, communicating your vision to a...
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How to Keep Your Team Together and Avoid the Cost of Losing Skilled Workers
Picture this situation: a skilled technician calls in their resignation tomorrow. What happens next? Jobs pile up, schedules get disrupted, your remaining...
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A Septic Contractor Shares His Wisdom in Homeowner Guidebook
Jason and Erin Birdsong linked up with a friend at the 2023 WWETT Show who asked some revealing questions that got them...
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7 Steps to Overcome the Urge to Micromanage
It starts innocently enough. You want to ensure everything runs smoothly, so you check in often. Someone misses a minor detail, and...
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Succession Beyond Family: Preparing High-Potential Employees for Ownership
Have you ever wondered what will happen to your business if there isn’t a family member ready or willing to take over?...
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Joining an Industry Association Gives Installers Input Where It Counts
John Hack II is the third-generation owner of Hack Excavating of Lafayette, Indiana — an excavating contracting business with a specialty in...
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Hiring the Newest Generation of Workers is Best for Business
If you haven't noticed yet, the past few high school graduating classes (the kids who survived their remaining school years through COVID...
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Avoid the Shell Game: Why Transparent Pricing Is Key to Customer Trust
In industries like plumbing and onsite septic service where trust is paramount, few things can generate customer loyalty quicker than transparent pricing....
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Set Yourself Up for Success by Learning How to Properly Price Your Onsite Jobs
Of all the installation issues and questions I see posted on social media, the one that perplexes me the most is, “What...
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A Guide to Creating an Effective Business Logo
For onsite septic service companies, establishing a strong brand identity is essential for standing out in a competitive market.
A key element of brand...

















