Stress to homeowners that how they use and care for their septic system will directly impact how long the system will properly function
As a septic professional, you should seek to enhance the reputation of the industry through your interactions with customers
Here’s why you might want to consider taking advantage of a service that connects journalists with expert sources
Customer education is critical in keeping onsite systems working and building trust
Here are some tips to avoid drowning in a ‘sea of sameness’ and get noticed by the potential customers you want to attract
A confrontation with a customer is never fun but you can remain in control of the situation by following a few simple tips
Alan and Jen Chapin strive to elevate the onsite profession. Their approach is hiring quality people and providing community education.
‘With a well-trained professional organization of contractors and maintenance professionals, our industry can provide environmentally and socially responsible solutions to wastewater treatment.’