Customer Relations Articles

Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions

Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing

Standard thinking is that busy equates to success, but it can actually be detrimental to your company’s long-term prospects

As a septic professional, you should seek to enhance the reputation of the industry through your interactions with customers

Georgia’s Harold Kilgore seeks to be the expert go-between helping homeowners and regulators solve septic system challenges

Customer education is critical in keeping onsite systems working and building trust

South Texas Aerobics finds solutions to building effective long lasting septic systems in a landscape dominated by heavy clay

You know that it’s important to be active on social media, but what type of content will actually attract the attention of people and turn them into customers? Here are some ideas.

Your job presents constant challenges to overcome and ever-present dangers most of us can’t relate to. Thank you for your hard work!