These Missouri Installers Help Customers in a Time of Need
Former funeral service managers Shawn and Tracy Chilton say their onsite installing business also concentrates on providing compassionate service to vulnerable customers.
The funeral and wastewater industries share something in common: They’re both associated with life stresses. Shawn Chilton knows this firsthand because he has managed both a funeral home and his 8-year-old startup installing and pumping business.“I always say the two worst things that can happen to someone is, one, for one of your loved ones to pass away, and two, to see wastewater flooding your basement,” he says. And a lot of management practices he learned working in the funeral business can help onsite system installers get more organized, according to Chilton.COMING HOMEWhen Chilton and his wife, Tracy, were ready
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