General

One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...

Tune in as Joe Garner of English Sewage Disposal discusses two of the company’s recent septic system replacements. After failed real estate...

If money is no object, what are the top features you want in a dream garage? As a contractor and onsite installer,...

Properly locating the soil treatment area not only involves knowing the soil characteristics (texture, structure, consistence and color) of the site, but...

Some companies spend years developing their business — investing in equipment, systems, and people — and then expect the world to naturally...

A new year means a new, clean slate. Take some time now to shed the accounting and financial garbage you don’t need...

Hopefully, your experience as a small-business owner has included at least a couple days when you have felt triumphant. Of course, not...

Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...

Since the Ebola virus outbreak in West Africa hit the headlines, many in the wastewater industry have asked about the potential for...

The 12 days of Christmas are right around the corner. But for the onsite installer, this time of the year also means...

One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...

As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...

In the Canadian province of Ontario, both sewage truck operators and the trucking industry are declaring victory after years of petitioning the...

It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...

The Centers for Disease Control and Prevention has released interim guidance for all managers and workers handling untreated sewage that might contain the Ebola...

Stony Brook University in Stony Brook, N.Y., will use $2 million in state funding as seed money to establish a program in...

In service-based industries, it’s difficult to know where to draw the line with discounts, and when to simply let the business go....