General

Emission regulations for diesel trucks in California are becoming an expensive burden on small businesses. By 2020, nearly every truck in California...

Starting a new business, or even expanding an existing business, often brings with it the need for some added financing. Hopefully, you...

Stop wasting time shopping around for new equipment. Grab your shopping list and head to the industry’s best trade show. More than...

It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...

There are countless books out there about business ownership, and even more blogs and how-to articles littering the Internet. Ironically enough, entrepreneurship...

When is the last time you checked the drive belt in your trucks or machinery for signs of wear? And what should...

Watch this septic detective investigate a vacant home for a new homebuyer, and check for a possible crushed pipe under the driveway.“My...

As a small business owner who operates a range of service vehicles, perhaps you write off certain overhead costs as expenses for...

Frank Parker once wore all the hats of a contractor serving the onsite wastewater industry. But when it came time to pursue...

It’s easy to bark orders or tell people how they ought to be doing their job. Real listening, on the other hand,...

It’s a dilemma any business leader faces: How do you effectively manage your employees without veering into hovering, nitpicking or interfering with...

In celebration of our 35th anniversary, this modified off-road 2014 Chevrolet 4x4 pickup truck (or alternately $35,000 cash) will be awarded to...

In the past few months, we’ve discussed troubleshooting overall onsite system problems. Now let’s take a closer look at troubleshooting a failing...

An unusually heavy snowmelt and series of rainstorms in the Northwestern portion of Wisconsin are causing septic systems to back up. According...

Inspecting onsite systems is not for the fainthearted, as Ray Erb of Thomas H. Erb & Sons in Lititz, Pa., can attest....

The ALS Ice Bucket Challenge phenomenon has swept the nation, spreading awareness of the disease to millions across social media. From Charlie...

Nobody wants to deal with unhappy, difficult or angry customers. However, in most cases the company representative taking an angry call is...