General

You can’t predict the future and so many aspects about your small business are outside of your control: the weather, your customers,...

Change can be a hard pill to swallow. Customers change, products change, regulations change. It can be even more difficult if you’re...

Septic pumpers in the Matanuska-Susitna Borough of Alaska don’t have a local disposal site for septage. Every day, they have to ship...

There’s no doubt that the Internet is becoming a leading source of information. People are “Googling” and “tweeting.” If neither of those...

A study of five years of fleet management data by a telematics provider shows companies can be more efficient and serve customers...

Do you want to set loftier financial goals for your onsite wastewater business in 2015? We’ve got the roadmap to help you...

Nobody likes to be fired, and very few of us enjoy firing others. Nevertheless, there are times in which this most definitive...

The Seattle City Council unanimously approved a $15 minimum wage — the highest big-city minimum wage in the U.S. — for workers...

The Granite State Designers and Installers Association (GSDI) is one organization in New Hampshire working to protect the state’s water resources. Besides...

The sheer size and complex demolition and build schedule for a system replacement project near Golden Pond, Ky., provided a huge challenge...

I'd like to share a few thoughts and some background information on stories appearing in this issue. We’ve rolled out a few...

Do you have an idea for a seminar you’d like to present at the Water & Wastewater Equipment, Treatment & Transport show...

Leadership means inspiring and rallying people to endorse — and believe in — a common cause. As a third-generation business owner who worked as...

Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...

Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that...

The owner of a Longview, Wash., septic pumping company has been sentenced to 27 months in prison for illegally dumping more than...

Small business owners sometimes feel like they have to do it all. They feel compelled to devote every waking hour to handling...