When the phone rings in the middle of – you name it – the night, a blizzard, a hurricane, the caller wants a qualified professional to pick up and respond. Across British Columbia, when an Orenco Vericom control system detects a performance issue, it automatically calls for help.Onsite Systems Incorporated (OSI), in Duncan, British Columbia, Canada, is the Vericom call center operator for the entire province, and while the call for help may stop there, it is also the place from which help is dispatched.When Ron Parker started working in the onsite wastewater industry, his focus was on overcoming site
