Access to offsite support can provide several advantages for businesses, including cost saving, 24/7 availability and increased flexibility. It can be more budget-friendly, especially for smaller businesses providing access to support at any time, even outside of standard business hours. Franklin Electric is bringing enhanced support and collaboration to water professionals with the launch of the One-to-One tool, now available on the latest version of the company’s FE Connect mobile app.One-to-One is a real-time support feature that allows onsite installers and operators to give temporary access to offsite support personnel. They can then view system settings or help with programming
