For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have traditionally marketed through word-of-mouth, online review management is a crucial (and now unavoidable) aspect of online marketing for septic professionals, plumbers and drain cleaners.
If you aren’t working to request quality reviews from your satisfied customers, you’re leaving a lot of business on the table. A survey conducted in June by Click Sluice Digital Marketing, specifically about online reviews for home service businesses (including septic pumpers), revealed some eye-opening data. Here are six survey findings that highlight just how important it is to actively
