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In the workplace we often hear about “unsafe acts,” defined as any activity by workers that is not in accordance with the...

I first want to thank those of you who wrote to me and discussed what you use for design software; your help...

A reader sent in some great questions regarding scouring velocity in pressurized systems. “What is your understanding of scouring velocity?”Scouring velocity is meant...

When it comes to supporting local businesses, consumers want more than just a great product and exemplary customer service. More and more,...

Few things will doom a project faster than poor leadership. Without a respected captain at the helm, teams can easily be riven...

The call always starts out the same. “I've had Joe Blow Sewer Cleaning out here three times and they keep telling me...

Wildland firefighters. Air traffic controllers. Flight deck crews of Navy aircraft carriers. Operators of nuclear power plants and the national bulk electric...

As your onsite business begins to develop a loyal customer base, your attention will naturally turn toward sustainable scalability. How big do...

When it comes time to draw onsite system plans and site plans for soil tests, the method many of us have used...

In order for business owners to succeed over the long haul, staving off premature burnout and exhaustion, it’s critical to take some...

Long gone are the days when word-of-mouth referrals alone were sufficient to drive business growth.That said, these days, it’s easy to get...

I received a call from a customer in panic mode. They just had their pump replaced and it wasn’t working — even...

During seasons of economic uncertainty, business owners must sometimes make difficult decisions about their workforce. In some cases, this might mean putting...

There was a day when you ordered a pump and you said, “and a float switch.” How times have changed. Now you...