At the beginning or end of our columns, we often talk about the responsibilities of the installer. We thought now might be a good time to take a specific look at the actions or activities an installer is responsible for through the eyes of the client or homeowner.
We have often said that an installer can never have too much communication with the homeowner to explain how and, more important, why installation activities need to be performed the way they are. And further, we need to explain how homeowners — through their actions — can affect long-term system performance, either positively
