Product Spotlight: Digital hub helps contractors make sense of telematics

Product Spotlight: Digital hub helps contractors make sense of telematics

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Technology has made mountains of telematics data available at your fingertips. But how do you interpret it? How do you make it work to run your onsite system business more efficiently? What if you could monitor the health of your entire mixed-equipment fleet from one dashboard, receive maintenance alerts on your phone, and order parts without searching through manuals? You can with Komatsu’s comprehensive digital hub, My Komatsu.

My Komatsu gives contractors easy-to-interpret visual analyses of data collected from numerous sources displayed on easy-to-read dashboards. It can pull data from Komtrax, Komtrax Plus, ISO API 15143-3 (AEMP 2.0) data from other OEMs, or other direct data sources and provide powerful analytics to help contractors manage a varied fleet and drive business without managing multiple IDs and passwords.

“Komatsu understands that our customers are busy and expect technology to be easy to use,” says Matthew Beinlich, director of digital support solutions for Komatsu. “Starting today, our customers can get the most important telematics data, such as location, hours, fuel consumption, idle ratio and production, from My Komatsu for many of the other brands of equipment they may operate.” 

The system has been designed to make it easy to collect, visualize and monitor telematics data. It lets users quickly view and manage data on one dashboard, receive maintenance alerts and order parts, troubleshoot to help minimize downtime, monitor for theft and unauthorized use, benchmark machine performance, track fuel consumption, and manage fuel efficiency.

With the ISO-15143-3 (AEMP 2.0) telematic API (application programming interface), computer code allows fleet managers to integrate new telematics digital information into existing fleet management systems. With this functionality, fleet managers can view telematics data for Komatsu and non-Komatsu machines to visualize the complete fleet, pull operation reports and set alerts. 

“Simply enter the ISO 15143-3 API credentials for those brands into My Komatsu once, and you’ll no longer need to log into each OEM’s system separately each day,” says Beinlich. Instead, data generated by the equipment (Komatsu or non-Komatsu) flows to Komtrax data storage. ISO 15143-3 (AEMP 2.0) facilitates the extraction and raw data to the choice of database. ISO integration and analytics are currently standard features with a My Komatsu registration. 847-437-5800;  


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