Large-scale wastewater treatment systems are the bread and butter for Danny Brown, owner of KESS Environmental Services in Lowndesboro, Ala.Not a fan...
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Tell Me More About These Dosing Siphons
As part of recent reader-submitted questions on dosing siphons, there was an inquiry about the squirt height in small-diameter pipe. There are...
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6 Ways to Fix Your Crappy Marketing Plan
Some companies spend years developing their business — investing in equipment, systems, and people — and then expect the world to naturally...
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Client Clash: How Do You Deliver Bad News to Customers?
Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...
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Where Should You Put a Mound System?
Before determining where to place a mound system, it is probably a good idea to have a picture of the general mound...
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#Winning: How Not To Screw Up Your Hiring Strategy
One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...
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Skip the Pep Talk: Whip Those Employees Into Shape
As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...
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When is it OK to Give Price Breaks?
In service-based industries, it’s difficult to know where to draw the line with discounts, and when to simply let the business go....
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Pump Picks: How Do You Calculate Pump Size?
Installers often work off the designs of others. As educators, we often hear them say, in effect, “I don’t need to know...
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The ABCs of Soil Perc Testing Success
Soil naturally treats and degrades organic matter, destroys pathogens and acts as a filter to remove contaminants from water. Because the soil...
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Bite Into These Goal-Setting Tricks
We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...
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Do We Need Design Guidance for Mound Systems?
A reader submitted a question recently asking why there was not design guidance for mound systems loaded by gravity. The easy answer...
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Why You Need to Get the Heck Out of Town
It’s one of the biggest paradoxes of entrepreneurship: The thing that should be so easy and so enticing — taking a little...
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3 Onsite Devices Every Installer Needs
Effective operation and maintenance of onsite treatment systems call for three important tools: alarms, controls and monitoring devices. These electronic devices ensure...

















