You probably get this question a lot from homeowners as temperatures drop in the northern states: “Are there things I need to...
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Hiring Strategy: How to Play the Negotiation Game
If your business is booming and you need to add staff, or you’ve had an employee resign, you face the challenge of...
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Technology Tools Rule for Monadnock Septic Design
The owners of Monadnock Septic Design in Fitzwilliam, New Hampshire, rely on a trio of special tools to bring 21st century efficiency...
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Chlorinating? How to Know if You Are Hitting the Mark
Throughout the U.S., wastewater effluent is chlorinated to kill pathogens and then dechlorinated before discharge. Knowing how to test the levels for...
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How to Establish a Culture of Safety
All businesses need to take reasonable efforts to ensure the safety and physical well-being of their employees, but maintaining high standards of...
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Time For a Talk With Homeowners
If you have been doing any reading in magazines for wastewater treatment plant operators you have seen quite a discussion about wipes...
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Financial Management: Troubleshooting Tips
As a business consultant, I see lots of financial reports. Most of them have a few “slinky knots” in them … accounts...
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What’s Your pH?
pH is a term used to describe the relative amount of acidity or basicity in the wastewater. Low pH values indicate a...
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Should Your Employee Handbook Include a Social Media Policy?
Your company is probably active on social media — but even if it isn’t, your employees probably are, and what they say...
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The 5 Steps of Successful Team Building
The NFL has 32 teams, not groups. Teams. All teams are groups, but not all groups are teams. Calling a group a...
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Pointers for Onsite Arithmetic
One reader who worked through the first Onsite Arithmetic problem made a couple of good points that should be clarified for subsequent problems...
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What’s Your Dissolved Oxygen?
Troubleshooting a septic tank? Is the ATU or a media filter working properly? Checking the dissolved oxygen is key to diagnosing performance.Dissolved...
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Give Your Team a Mission
“Ellen, call me. My team wants to know why we are changing everything. Why we are moving to a new pricing plan....
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Onsite Arithmetic: Is This Tank Large Enough?
Last week I went through the example calculations for determining operating volume and gallons per inch in a rectangular tank. Now put...





















