Homeowner Education Articles

Certification and continuing education are vital to maintain professional — and personal — standards for the onsite industry. Are the minimum standards enough?

Just kidding. But many of your customers probably have no idea.

No one likes being talked down to, especially your customers. Learn what other hot-button issues could make customers run to your competitor.

Don't give the industry a black eye. It’s your responsibility as the onsite professional to check and double-check that all parts of a job site and onsite system are safe.

Be sure to remind homeowners that all traffic should be kept off the system to ensure long-term operation and performance.

A new study shows Americans use a lot more water at home than they think. Installers can play a vital role by helping customers conserve a resource and enjoy a trouble-free onsite system.

Let the ebb and flow of available projects and a network of subcontractors dictate your business structure.

Is it time to fine-tune your online presence? Here’s a look at reasons why your website might be missing the mark.

New Hampshire’s Granite State group promotes a unified front for wastewater professionals when it comes to new regulations and training requirements.

Have you mastered the art of a great first impression? Find out how to ease your customers' worries.