Proper septic system care and maintenance is vital to protecting public health and preserving valuable water resources. During the first-ever SepticSmart Week,...
Entries Tagged Homeowner Education
Online Exclusives
How To Respond to Common Homeowner Questions
Whether you install, inspect or pump, you’ve likely run into the some of the same homeowner questions time and again. Your success...
Blogs
They promote the onsite industry
Through its new website blog, Ace Acme Septic Services is showing that individual service companies can become strong advocates for the decentralized...
Editorial
Directing Do-Overs
Paul McGrew got into the onsite installation business as a financial backer, not a hands-on worker. He had no plans to dig...
Online Exclusives
Properly Pricing Your Onsite System Services
When I talk with homeowners that have had recent experiences with installers or service providers, many often wonder if they were charged...
Online Exclusives
Troubleshooting: Homeowner Education and Water Usage
Providing septic system owners with the necessary information on proper system care and water usage constraints is one of the most important...
Online Exclusives
Troubleshooting: Reporting and Finishing the Job
For the past few months we have gone through a series of troubleshooting issues from the service provider’s perspective. A question I...
Editorial
Raising the Grade
Onsite system installers will be in the thick of some of the most important challenges to ensuring the continued health and prosperity...
Blogs
Are your customers listening?
After you install a new onsite system and you’re explaining its limitations to the homeowners, do you ever wonder how well they’re...
Editorial
Getting Septic Smart
It's pretty much unanimous in the onsite industry: Homeowners need more education on how to care for their septic systems.
That's whether those...
Online Exclusives
5 Simple Tips to Teach Homeowners About Onsite Systems
As an installer, you play an important role when it comes to educating homeowners about the onsite system. There is a significant...
Editorial
SOS (Save Our Septic)
Septic system care seems so simple: Much depends on what you flush or don't flush. In my capacity as editor of Treatment...
Online Exclusives
U.S. EPA launches septic system program
The U.S. Environmental Protection Agency launched SepticSmart, a national program to promote proper septic system care and maintenance by homeowners. Nearly one...
Online Exclusives
Industry Revisits Homeowner Inspection Programs
Homeowners not afraid to get their hands a little dirty may soon get the opportunity to do just that—by inspecting their own...











