Online Exclusives 6 Ways to Fix Your Crappy Marketing Plan Savvy customers won’t fall for your old-school advertising tactics. It’s time to embrace change. January 05, 2015
Online Exclusives Victory! Pumpers Win Battle for Licensing Equality The fight for fairness is over. Equal licensing fees for road maintenance are on the books for this Canadian province. December 01, 2014
Online Exclusives Google Gods: 7 Ways to Make It to the Top If you want to stay competitive, you need to ensure your business is waiting for customers on the list of local Google search results. October 23, 2014
Online Exclusives Do You Know How To Price a Job? Customers will cringe at your price. That’s their problem, not yours. Move on and learn how to price jobs appropriately to make a profit. October 20, 2014
Blogs Has the Ebola Scare Spread to the Septic Sector? Are you receiving questions about the Ebola virus from customers? We’ve got the answers. October 09, 2014
Online Exclusives 3 Reasons to Cash in on Customer Surveys You'll never know if you don't ask. What are your customers saying behind your back? And why aren't you asking? October 02, 2014
Online Exclusives Rules and Regs: Record Snowmelt Wreaks Havoc on Midwest Septic Tanks In this month’s regulations update, pumpers see a major surge in septic tanks overwhelmed by heavy snowmelt, and more onsite rules are in the works. August 25, 2014
Online Exclusives 7 Simple Ways to Deal With Difficult Customers Crabby customers beware. We rounded up these straightforward ways for you to handle those bad-tempered clients. August 20, 2014
Online Exclusives Helping Hands: Onsite Septic Leaders Donate New System for a Family in Need Step up! Onsite professionals donated materials and labor for the design and one-day installation of a system for a Wisconsin family. How do you help your community? August 13, 2014
Online Exclusives Can Flexing Your Onsite Muscles Help the Industry? Learn how disagreements can create learning opportunities to make an impact on the industry and advocate for additional financial programs. August 07, 2014
Online Exclusives 3 Reasons to Break Into Septic Pumping Sick of handing over pumping work — and profits — to someone else? Check out three simple reasons why expanding your menu of services could pay huge dividends. August 04, 2014
Online Exclusives Last Chance: Why 2015 WWETT Wants You! Hurry! Speaker proposals for the best industry trade show due by Aug. 1. July 29, 2014
Online Exclusives Rules and Regs: Which State is First to Ban Triclosan-Infused Soaps? In this month’s regulations news, a Midwest state becomes the first to ban triclosan-infused soaps, and Michigan simplifies provisions in a septage storage bill. July 28, 2014
Online Exclusives What’s Your Customer’s Pain Point? No one likes being talked down to, especially your customers. Learn what other hot-button issues could make customers run to your competitor. July 21, 2014