Helping a community overcome service issues and reduce call-out expenses

Problem: The East Cedar Creek Fresh Water Supply District in Mabank, Texas, needed a more reliable grinder pump solution that could be used throughout its system, which included 3,600 individual grinder pumps for residential and commercial use as well as pumps for 10 to 15 lift stations.

Solution: Franklin Electric’s FPS IGP-A Series and IGP-M Series grinder pumps were specified. Franklin Electric invited district engineers into its local lab to see what FPS pumps in use. Grinding was the main concern, and Franklin put several products to the test, including the IGP-A Series and IGP-M Series — both designed for residential or light commercial sewage needs. The automatic and manual 208-230 volt/single phase pumps are specified for 2 hp, but perform closer to a 3.5 or 5 hp, according to the manufacturer. The cutter system on the units is also designed not to bind even if the pump stops running at the end of a cycle. 

Result: The engineers liked what they saw and specified the pumps for known problem areas. Callouts are down significantly and failure rates have improved. Now the pumps are considered the preferred solution for the district’s grinder applications and will be installed as needed as issues arise with the current equipment. 866-271-2859; www.franklinengineered.com