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Use the Environmental Protection Agency materials to promote your company and educate homeowners during SepticSmart Week and beyond

Fair or not, customers apply different expectations for the kind of service they’ll receive from a business based solely on its size. No matter what size category you fall into, here’s how you can use those expectations to your advantage.

Also in this month's update, a district judge denies Amish proposal in battle to escape wastewater rules in Minnesota

Follow key service intervals and correct minor problems before they become major headaches

It may not be a primary source of income, but installing rainwater systems can be a beneficial added service in water-poor areas

When it comes to timing the replacement of worn-out equipment, using some intuition is fine, but you’ll get the best results if hard data is backing up your decisions

Western Septic & Excavation employees spend the off-season handling snowplowing for its small town

What to check when property owners complain they have sewer gas smells by a sewage ejector or grinder in the basement or by their pump tank

How to choose a Customer Relationship Management software option that best aligns with your business needs

There are several options for contractors to choose from when it comes time to finance a startup. Researching each one is the first step.

Also in this month's update, a New York restaurateur faces huge fines for lacking a septic permit

The paperwork that is required when launching a new business can be overwhelming but necessary

Here’s what to do when the pump starts but only runs for a little while or it sounds very noisy

Business plans keep new owners on track in their goal of developing a successful company

Two main problems to look for when the septic will not stop running or keeps cycling