Online Exclusives

Here are some tips for coaching a new hire effectively without being overbearing

Catch up on the latest acquisitions, promotions and company milestones

Also in this month’s update, Vermont Healthy Homes program will help homeowners repair or replace failing or inadequate septic systems

As customers get more comfortable with the technology, an AI chatbot is a great way to respond to inquiries quickly

Use the Environmental Protection Agency materials to promote your company and educate homeowners during SepticSmart Week and beyond

Installing on small, steep lots takes more equipment, careful planning and meticulous bids

Turnover may never be zero, but with the right approach, it doesn’t have to drain your business

In this case study, the Advanced Enviro-Septic combined treatment and dispersal system fits the small footprint and natural contour of the site for this challenging system replacement

There are many variables that determine whether roots will plug off a system, but in most cases, the tank is more susceptible to root intrusion than the soil absorption area

Also in this month’s update, Iowa standardizes its septic system rules and the U.S. House passes the WIPPES Act

In this episode of Installer Cast, Todd Stair discusses homeowners receiving questionable advice online and fighting against misinformation

With encouragement from a business coach, Jason Birdsong wrote a book to help homeowners hire service companies, and avoid scams and mistakes

Help homeowners take care of their onsite systems by passing along these tips