Jen Chapin got an interesting introduction to her husband Alan’s new onsite installation business. It was the day he brought home the...
Customer Education Articles
Editorial
Decentralized Wastewater Systems Make Sense in Alberta
In States Snapshot, we talk to a member of a state, provincial or national trade association in the decentralized wastewater industry. This...
Editorial
It Takes Teamwork to Ensure Residential Onsite Performance
When I started working in the onsite industry, it was as a researcher studying the movement of water (effluent) through the soil....
Editorial
The Household Power Is Down. Now What?
Whenever we conduct workshops on the basics of sewage treatment systems and talk about incorporating pumps, it leads to a discussion of...
Videos
Fact or Fiction? Flat Rate Increases Profit
Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership...
Editorial
North Carolina Waterfront Community Honors Septic Program Leader
In 2000, the thriving North Carolina beach town of Nags Head faced the same challenges with maintaining its decentralized wastewater systems as...
Editorial
For Mike Capra, Job No. 1 Is Satisfying and Educating the Customer
Mike Capra - Owner
Business: Capra’s Utilities, White Bear Lake, Minnesota
Age: 43
Years in the industry: 26. We are a second-generation family-owned...
Editorial
Raise Onsite Awareness, One Person at a Time
I see constant reminders in the media that the general public is tragically misguided about onsite wastewater issues. When it comes to...
Editorial
Nova Scotia Wastewater Pros Working Closely With the Department of Environment
In States Snapshot, we visit with a member of a state, provincial or national trade association in the decentralized wastewater industry. This...
Editorial
Are There Leeches in the Leachfield?
In States Snapshot, we visit with a member of a state, provincial or national trade association in the decentralized wastewater industry. This...















