Editorial
Always a Better Way
Alan and Jen Chapin strive to elevate the onsite profession. Their approach is hiring quality people and providing community education.
Customer Education Articles
Editorial
Decentralized Wastewater Systems Make Sense in Alberta
‘With a well-trained professional organization of contractors and maintenance professionals, our industry can provide environmentally and socially responsible solutions to wastewater treatment.’
Editorial
It Takes Teamwork to Ensure Residential Onsite Performance
From the design phase to the end user, all parties responsible for operations and maintenance need to plan ahead for the best outcome
Editorial
The Household Power Is Down. Now What?
Installing contractors should prepare homeowners on how to protect their onsite systems during a power outage
Videos
Fact or Fiction? Flat Rate Increases Profit
Editorial
North Carolina Waterfront Community Honors Septic Program Leader
Environmental planner Todd Krafft is recognized posthumously for nearly 20 years of onsite education provided to the residents of Nags Head
Editorial
For Mike Capra, Job No. 1 Is Satisfying and Educating the Customer
‘Every job we do, even if it doesn’t go as planned, we take it as a great learning opportunity. We always find the silver lining.’
Editorial
Raise Onsite Awareness, One Person at a Time
As long as the public continues to spread misinformation about septic systems, our industry needs to open a dialogue with friends and neighbors
Editorial
Nova Scotia Wastewater Pros Working Closely With the Department of Environment
More residents in this lightly populated province utilize onsite systems than municipal wastewater treatment, so customer education is an important job for local installers and pumpers
Editorial
Are There Leeches in the Leachfield?
New Hampshire wastewater pros work with state officials to improve industry regulations and look for opportunities to educate the public
