Bytes
Customer Education Articles
Bytes
Guiding Your Customers Through Septic Technology Advancements: What to Know and Share
Bytes
Choosing Between Anaerobic and Aerobic Septic Systems: Costs and Efficiency Considerations
Bytes
Educating Customers on Septic System Installation and Maintenance
Online Exclusives
Customer Follow-Up Is Crucial to Avoid Wasted Business Opportunities
Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing
Online Exclusives
Managing Customer Expectations: Make Your Onsite Customers Happy in Advance
Online Exclusives
The New Owner’s Manual for Onsite Systems
Stress to homeowners that how they use and care for their septic system will directly impact how long the system will properly function
Blogs
Ethics in the Septic System Industry
As a septic professional, you should seek to enhance the reputation of the industry through your interactions with customers
Online Exclusives
How Helping a Reporter Out Can Help Your Business
Here’s why you might want to consider taking advantage of a service that connects journalists with expert sources
Online Exclusives
Celebrate the 10th Anniversary of SepticSmart Week
Customer education is critical in keeping onsite systems working and building trust
Online Exclusives
Customer Training Can Boost Loyalty
Online Exclusives
How to Make Your Business Stand Out Among the Competition
Here are some tips to avoid drowning in a ‘sea of sameness’ and get noticed by the potential customers you want to attract
Online Exclusives
Reach Out to Your Community During SepticSmart Week
Customer education is critical in keeping onsite systems working and building trust
Blogs
Dealing with Difficult Customers
A confrontation with a customer is never fun but you can remain in control of the situation by following a few simple tips
