Customer Education Articles

Aerobic treatment units (ATUs) represent the most advanced technology in septic systems today, offering superior wastewater treatment compared to traditional systems. Unlike...

As a professional in the industry, you're at the forefront of the latest septic tank innovations, and your customers rely on you...

For pumpers, onsite installers, and other professionals in the septic system industry, the choice between anaerobic and aerobic septic systems often hinges...

Understanding Installation Costs When discussing septic system installations with your clients, it’s essential to clarify the factors influencing costs. From the type of...

Hey, did you hear that? The sound of new business circling the bowl and getting ready to go right down with a...

Your customer just spent the last 25 years perfecting their landscaping, spending thousands of dollars and hundreds of hours working on every...

When meeting with your customer to give them a walk-through of the system you just installed, please consider the following to maximize...

Moving into a new year gives you the opportunity to think back on the work you have done and new opportunities to...

As a business owner, you know your stuff. You have to. But are you using that expertise and knowledge to get eyes...

It’s no secret to installers that onsite septic systems are critical infrastructure. But perhaps just as important is the community education and...

When you run a business, you devote a lot of time to training and educating your employees. What’s often overlooked is the...

As a local service business, you’re always competing for the eyes of your potential customers. With everything that’s out there — competitors,...

It’s no secret to installers that onsite septic systems are critical infrastructure. But perhaps just as important is the community education and...

Everyone has a story about his or her most difficult customer. Rick Wilcockson, owner of Accurate Septic & Well Inspections in Troy, Missouri,...