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Assembling as-builts with a log of photos is a courtesy to your customers and the best way to help your business with follow-up visits

Two contractors joined forces to install an extensive septic system and 18,000 feet of dripline across the mountainous terrain of a North Carolina State Park

Educating customers on system use and maintenance

In a world of unreturned calls your strongest tool isn’t an excavator — it’s the way you treat your customers

Storms do damage to everything in their path, and onsite systems aren’t immune

Respect, even more than money, is the crucial factor to measure in order to ensure you don’t start losing customers

Selling a customer on a cheaper, temporary solution makes them happy in the short-term, but being honest about the realities of a failing system is always the better choice