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Clear Customer Communication is Key to Delaware’s Wastewater Professionals

With many changes in regulations and new clients emerging every day, pumpers and installers take on the role of education ambassador
Rules and Regs: Washington State Homeowners Request Training For DIY System Inspections

Rules and Regs: Washington State Homeowners Request Training For DIY System Inspections

Key Peninsula residents in Washington State are asking the Tacoma-Pierce County Health Department to start a self-inspection training program for…
Liberty Pumps Nighteye

Product Focus: Alarms, Controls and Monitoring Systems

Alarm Systems/Components Liberty Pumps NightEyeThe NightEye app and cloud-based system from Liberty Pumps allows internet connection of a pump via…
Romtec utilities case study

Case Studies: Alarms, Controls and Monitoring Systems

Problem: Sam Barlow High School had been storing and trucking sewage to the city of Gresham, Oregon, treatment plant for nearly 50 years. The…
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Product Spotlight: Lightweight ground cover mats protect the job site

On established work sites, contractors installing or servicing septic systems may need to take precautions getting heavy equipment on the job site…
Humane Treatment

Humane Society Gets Big Septic System Upgrade

A project at a busy animal shelter is the second challenging retrofit of its kind for Joe Rubenzer and his crew
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Tips for Troubleshooting Holding Tank Issues

If holding tanks are filling up too fast, check some of these possible causes
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Education Sessions and Industry Event Roundup: July 2024

Attending education sessions and involvement in industry associations are two ways you can continue to expand your knowledge and improve your skills.…
101823 Product Wastewater Tank

Webinar: Watertightness Testing of Underground Precast Concrete Wastewater Treatment Tanks

Precast concrete wastewater treatment tanks have exceptional watertightness. Many jurisdictions require watertightness testing at the manufacturer…
Cannabis laws

Adapting Your Business to Changing Cannabis Laws

With medical cannabis legal in 37 states and recreational use legal in 24, the drug tests you may have used prior to widespread legalization could be…
A7r05021 ARM

How to Ensure Safe Vacuum Truck Operation

In the septic and sewer industry, there are many hazards within the daily work that put employees at risk. Whether it’s working in a trench or a…
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A Daily Bag for Troubleshooting: The Must-Have Tools

When you spend all day on service calls diagnosing onsite issues, have these tools in your truck
Rules Regs

Rules and Regs: Colorado House Blocks Recreational Rental Exemptions Bill

Also in this month’s update, a new program will provide low-interest financing to Michigan homeowners looking to replace their failing or near-failing septic systems
Hiblow usa case study 240607 144709

Camp Treatment System Employs Durable, Efficient Air Pumps

The systems demanded air pumps equipped to handle the large waste stream of 15,000 to 25,000 gpd
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How to Save 6 Lives Today

Failing to complete a pre-trip inspection calls your integrity and commitment to safety into question — and could have catastrophic consequences
2406 OIN Cover

June 2024

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Michigan Installer Relies on SludgeHammer’s Biomat to Revitalize Problem Drainfields

Many homes in the rural areas around the southwest Michigan city of Grand Rapids were built 30 to 50 years ago. This aligns well with the expected…
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System Failure Reported: Travis Gemmell Doesn’t Jump Straight to a Full-Scale Replacement

Michigan’s Walnut Grove Excavating leaves no stone unturned when seeking the most cost-effective onsite solutions for its customers
Customer Communication Is Where It All Begins, or Ends

Customer Communication Is Where It All Begins, or Ends

A little effort goes a long way when it comes to keeping in contact with clients
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Rebuilding Soil Structure for Septic Systems

Negatively impacted soils create challenges, but remediation techniques used in agriculture may be able to help