Customer Service Articles

A mere nine years ago, Amanda Winters was running her own hair salon and didn’t know a baffle from a biomat. Today...

Randy Behle of Behle Inc. has used the Ecoflo systems from Premier Tech Aqua for 15 years. He has stuck with these...

Premier Tech Aqua wants to partner with you from the beginning to the end of your onsite installation project. The company is...

Location, location, location — so goes the common saying to explain why a business venture worked or didn’t work. Location is one...

Mike Stephens joined his father’s onsite system engineering firm in 1998 as business manager and field technician, and soon afterward it became...

The pages of Onsite Installer are filled with septic design and maintenance tips, detailed profiles of system installations, and new products and...

The first step in any repair job is knowing what’s going on underground, and that is why a camera snake is the...

When George Schooley started Legacy Septic & Excavation four years ago, he wanted to do something that would set him apart from...

It’s refreshing when septic system users verbalize the same things installers, designers and health department regulators are thinking to themselves when homeowners...

Everyone has car problems from time to time. And I’ve had a variety of nagging issues recently, probably related to my pattern...

Customer reviews matter. Reviews and star ratings, posted to sites like Yelp, Angie’s List, Facebook and Google, help other customers make confident,...

You know what they say about good reputations: They take a lifetime to build, but only a second to destroy. That’s true...

As you can probably attest from your own personal experience, most people don’t have a lot of cash on hand these days....

If you were operating a restaurant, you’d be accustomed to having your business reviewed all over the place — newspapers, magazines, travel...