Customer Service Articles

Legacy Septic supplies a customized septic care plan for all their customers

The onsite industry has to share the hard truth that the private wastewater infrastructure is broken and needs fixing to protect public health.

Learn how can-do small-business owners turn happy customers into their biggest cheerleaders.

Getting customers to review your company online is simple: you just need to ask

A temporary price discount may start attracting customers when you lose goodwill, but you’ll need to do more to truly repair the damage

Choosing a mobile payment process for your business makes bill paying convenient for your customers

Sharpen your social media skills to soften the blow of nasty comments and start seeing more stars

Teaching is an important and often forgotten skill for the onsite installer who wants to land that next big job.

Promoting and growing your business is what National Small Business Week is all about

Help out customers who want to take better care of their onsite system with some recommendations for septic-safe detergents

Learn how to use this free tool to help your customers care for their onsite systems

WWETT Show presenter says image and pricing are the keys to increasing profits

Join the WasteWater Education challenge on Dec. 1

This WWETT Show presenter will give simple tips to help you increase sales